Privacy Policy

Privacy Policy

Thank you for choosing Yann Fairy Plush Toy. We value your privacy and are committed to protecting your personal information. When you use our services, we collect and use your personal data to provide you with the best shopping experience possible. Please read this Privacy Policy carefully to understand how we collect, use, protect, and share your information.

1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: When you register an account, make a purchase, contact customer service, or subscribe to emails, we collect personal information such as your name, email address, phone number, mailing address, etc.
  • Payment Information: When you make a payment, we collect payment-related information such as credit card details, billing address, etc. Please note that we use third-party payment processors to handle payment information, and Yann Fairy Plush Toy does not store your payment card details.
  • Website Usage Information: We collect information about how you use our website through cookies and other technologies, such as the pages you visit, the time you spend on the site, device information, IP address, etc. This helps us optimize website performance and improve user experience.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders;
  • To provide customer service, including order tracking and after-sales support;
  • To improve website functionality and personalize your shopping experience;
  • To send you notifications related to your orders, service updates, promotions, and discounts (if you have opted in to receive them);
  • To prevent fraud and other unlawful activities, ensuring website security.

3. Information Sharing and Disclosure

We are committed to not selling your personal information to third parties. However, we may share your information in the following circumstances:

  • Third-Party Service Providers: We work with third-party service providers to facilitate payment processing, shipping, and other services. These service providers only use your information to perform their services and must adhere to our privacy policy.
  • Legal Requirements: We may disclose your information as required by law, such as in response to court orders, law enforcement requests, or other legal processes.
  • Business Transactions: If we undergo a business merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you in advance, and your personal information will be governed by a different privacy policy.

4. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no online transaction or Internet communication is completely risk-free, and we cannot guarantee the absolute security of data transmissions. By using our website, you agree to assume these risks.

5. Cookies and Similar Technologies

We use cookies and similar technologies to collect and store information about your usage of our website. Cookies are small text files stored on your device that help us understand how you use our website, so we can provide a better personalized experience. You can disable cookies through your browser settings, but doing so may affect certain features of our website.

6. Your Privacy Rights

You have the right to access, correct, or delete the personal information we collect about you. If you wish to exercise these rights or have any questions about your privacy, please contact our customer service team. Specifically, you have the right to:

  • Request to view the personal information we hold about you;
  • Update or correct your personal information;
  • Request to delete your personal information (in some cases, this may not be applicable);
  • Object to or restrict certain data processing activities.

7. Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes for which it was collected. We will also retain necessary information in accordance with legal requirements or company policies.

8. Children's Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

9. Third-Party Links

Our website may contain links to third-party websites. Please note that the privacy policies of these third-party websites may differ from ours. We are not responsible for the content or privacy practices of these sites. We recommend reviewing the privacy policies of these sites when visiting them.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All updates will be posted on our website and will take effect immediately upon posting. Please review this Privacy Policy periodically for any changes. If we make significant changes to this policy, we will notify you via email or on our website.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Thank you for choosing Yann Fairy Plush Toy. We are committed to respecting your privacy and protecting your personal information.